Wednesday, April 12th & 26th | 2pm Eastern | 30 minutes + Q&A
All registrants will receive a link to the webinar replay.
In an industry where success is often rooted in building strong relationships, communication is critical. Caregivers are your front line and maintaining an open line of communication with them is critical to your success. Caregiver turnover is one of the biggest challenges home care providers face, however, retention can be improved when there is coordinated communication between your office staff and your caregivers. Caregivers depend on the office staff to inform them of schedule changes, client needs, and other updates. Effective communication takes a continual effort. Do you know how well you're communicating?
Join us for April’s CORE Webinar as Home Care Pulse COO, Erik Madsen, discusses how to develop an office culture that fosters positive communication and boosts caregiver retention. Attendees will receive two tools for reducing caregiver turnover: the Caregiver Praise List and the Caregiver Appreciation Brainstorming Sheet.
Presented by Erik Madsen
Home Care Pulse COO
Before joining Home Care Pulse, Erik spent eighteen years working with a global consumer products company covering sales, marketing, customer support, and operations. He joined Home Care Pulse after a friend told him that it was a fast company focused on serving people. Erik has a master’s degree in business management from Idaho State University, and he loves using his knowledge and experience to help others succeed and organize chaos into functioning systems and processes.